Reseller Guide

Pairing is required. To manage a store, you must first pair it with your reseller account. A store can be paired with only one reseller at a time.

Sign in

Sign in with your registered email and password. When prompted, enter a verification code sent to your saved phone or email. Use Forgot password to request a password reset link. Reset links expire after 30 minutes and can be used once; resetting does not sign you in automatically.

1. Pair a Store

1. At the store, open Mint Maintenance > License > Device Pair > Generate Reseller Pairing Code to get a one-time six-digit code.
2. Sign in to your SunnyPOS Reseller Portal. Open Stores > Pair store, enter the code, and select Pair store.
3. Confirm the store appears in your account. Repeat for each store you manage.

2. Manage Licenses

New installations receive a seven-day trial. Pairing a store does not extend the trial. After the trial, activate the store license. Activation and suspension remain in effect until another license action changes them. Mint receives changes on its next successful online refresh. Current pricing and future rate changes are governed by the SunnyPOS Reseller Fee Schedule.

1. Open Stores and locate a paired store.
2. Select Activate or Suspend and confirm. Suspending a license does not unpair the store.

3. Enterprise Reports

1. Under Reports > Receivers, add the people who should receive reports.
2. Open Report groups > New report group. Select the paired stores, reports, and receivers.
3. Select any combination of Sales Summary (Daily), Sales Summary (Weekly), Sales Summary (Monthly), Sales Summary (Yearly), Timecard (Weekly), and Gift Card Settlement Summary (Weekly). Each report follows its own schedule. Choose the time zone, enable the schedule, and save the group. Sales summaries show one row per store, a final totals row, and up to ten featured menu items ranked by combined quantity across the stores. Weekly timecards cover the previous two complete weeks. The gift card settlement summary covers the previous complete week, showing money collected, redemptions, refunds or voids restored to cards, and the net amount HQ owes or should collect from each store. It uses posted SunnyPOS gift card activity and does not transfer money. Amounts are separated by currency, and items needing review leave the HQ pay/collect amounts blank.

4. Gift Card Programs

1. Open Giftcard > Giftcard Programs > New program. Enter a name and currency, then save.
2. In Detail > Assigned Stores, add participating paired stores and set their Issue, Reload, and Redeem permissions. Save each store.
3. Set the program to active. Authorized stores can sell, reload, and redeem gift cards; gift card balances can be checked through the program's card records.